Does my service have to be at the funeral home or do I have a choice of location for our funeral?
You may choose to have your service at any place you desire. For your convenience, London Funeral Home is centrally located, and has one of the largest chapels in the area with ample parking. In addition, we can have multiple services at any particular time, so scheduling is rarely an issue with our facility.

Our family is unsure as to whether we should offer an open casket viewing at our service? Will it be more difficult for family and friends if we opt yes?
Unfortunately, there is no easy answer to this question. Typically, our staff greatly encourage open casket services for reasons of obtaining closure to the loss of a loved one. There are some circumstances, when physical variables beyond our control are present, where we may together decide that an open casket service may not be the most approriate option. Regardless of the situation, our team will do everything within our power to permit you or your family to have an open casket funeral, should you so desire. If you or your family prefer a closed casket service, we are happy to accommodate those wishes.

Do we have to also partake in a graveside service if we opt for a burial?
No, in fact, very little is actually “required.” This is a decision that the family can make based on their own personal preference.

How do I choose between burial and cremation?
The decision to choose cremation or burial is a very personal decision, one which few people take lightly. In our experience, most people who choose creation do so for several reasons, including honoring the wish of the deceased, lowering funeral costs, or for environmental reasons. Regardless, each person and/or their family must examine their own feelings, personal beliefs, and budget in order to decide what they feel best for their loved one.

How will we get word out to family and friends about the service?
For generations, word of mouth between family and friends has been the best form of communication. However, our team tries very hard to assist with reaching those who might not be in direct communication with you, your family, or friends. We promote our services via our Web site, through radio announcements, on our 24-hour obituary line, as well as through obituary sections in local newspapers.

What are my responsibilities for preparing for the service?
During the first visit with our planning team, we don’t require that you bring a thing. We want to start our relationship finding out how we can best serve you. During the visit, we often collect necessary family information, request documentation that might be needed (such as applicable insurance policies), and offer you a list of things that you may need prior to our next discussion, i.e., should you use personal clothing (rather than ours), pictures you would like to integrate into the service, decisions about the grave plot or headstone, etc.

Are grave plots or headstones sold by London Funeral Home?
No, we do not sell either of these or receive any benefit from recommending others. Locally, we are fortunate to have quality vendors in both arenas to help meet your family’s needs. Should you need more information about these items, we would be happy to help direct you toward resources that will provide a variety of options to you or help you make these decisions.

What are my responsibilities after the services are over?
At the conclusion of our services, little responsibility (if any) should remain as it pertains to the funeral home. Oftentimes, payment arrangements must be fulfilled, and our professionals highly recommend that you send out thank you notes/cards to those who were kind enough to show gifts of appreciation. Otherwise, there is rarely an additional responsibility—our staff takes care of clean up, floral arrangements, and other obligations.

How much will my service cost?
This is a very difficult question to answer without knowing the desires and preferences of a family or loved one. The more accurate answer is that it depends on the service, caskets and/or merchandise selected, venue, etc. We have a wide variety of services and options available from the most minimum and basic of services and costs to the most extravagant and most exquisite; our services are meant to fit any style or budget. How we arrive at a cost for a service is also very simple. Upon scheduling your consultation, we allow you to review a price list prior to any further discussion. Following this review, we simply ask what you have in mind. London Funeral Home offers itemization of all of our services and costs, our clients are charged only for the services or items that they select.

What can we do to make sure that my service is unique and really represents my loved one?
Our funeral home can do anything you would like, and should you have trouble deciding we can help direct you as to ideas others have shared along the way. Regardless of the size or cost of your service, we allow you to select the venue, the way you choose to decorate, how you would like to celebrate and offer remembrance, and much more. Our professionals will allow you to personalize a service as little or as much as you would like—choose a highlight a hobby, an occupation, religion, a beloved pet or cause, sporting team, or anything else and we will help promote these things to the fullest of our capabilities.

What are some of the options I have for further personalization?
You may choose any of the following:
      •  The venue of your service (where you would like the funeral to be)
      •  Available keepsakes for yourself, family, or guests
      •  Themed services large and small, with things as specific as custom embroidery on caskets
      •  Photos, memorabilia, speakers, family participation, display of cherished keepsakes, etc.



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Phone: (606) 864-0080 • 24-Hour Obituary Line: (606) 864-9144